A2Z Group · Facility Management · Workforce Platform

From spreadsheets to one system for 12,000+ workers.

My roleFractional CTO. I led requirements, platform evaluation, vendor selection and key technical decisions.
Duration6 months
Scale12,000+ employees across 100+ client sites, serving 40+ clients
Built withAuriga IT (Frappe official partner)
PlatformERPNext and Frappe HR, a web portal for admins and clients, and a native iOS and Android app for employees
Live atfmedge.in ↗
app.fmedge.in · Admin dashboard
FMEdge admin dashboard
The business

A2Z Group is a listed infrastructure services company headquartered in Gurugram, founded in 2002. Its businesses span engineering, procurement and construction for the power and telecom sectors, municipal solid waste management, and power generation. Its largest business, facility management, maintains corporate offices, malls, railway stations, airports and other commercial and public spaces across India.

12,000+employees
100+client sites
40+clients
The challenge

Manual work that grew with the workforce.

A2Z's workforce operations ran on Google Sheets and an outdated payroll system. Attendance, onboarding, transfers and salary processing were all handled manually, and every payroll cycle meant pulling together data from sources that didn't talk to each other. As the workforce grew, that manual effort grew with it. Kanika Mittal, A2Z's COO, brought me in to find a scalable, automated solution.

ToolsGoogle Sheets and an outdated payroll system
→
Every payroll cycleData pulled together by hand
→
As headcount grewManual effort grew with it

The workforce made the problem harder:

i

Most employees have limited education and use low-cost phones. A system they don't understand, they simply stop using.

ii

People leave and come back regularly, and move between A2Z's clients, so the same person can have several employment records.

iii

Margins are thin. Most HRMS products charge per employee, and at A2Z's headcount and churn, that pricing doesn't work.

What I did
01

Defined what the system actually had to do.

I turned the business problem into a detailed requirements document covering three audiences: A2Z's HR and admin team, its clients, and its employees. I challenged every requirement on cost and value, from exactly what each dashboard should show, to how tightly sensitive documents should be shared, to whether some features were worth building at all.

Audience 1HR and admin team
Audience 2Clients
Audience 3Employees
02

Evaluated the market against A2Z's reality.

We tested several off-the-shelf HRMS products against four questions:

Q1Would a low-literacy workforce actually use it?
Q2Could it handle employees who leave, return and move between clients?
Q3Could it be deployed on A2Z's own infrastructure?
Q4Could A2Z afford it without per-user pricing?
None passed all four.
03

Chose an open-source platform instead.

ERPNext and Frappe HR carry no licence fees and no per-user charges, so costs don't grow with headcount. Customising them was far cheaper than building from scratch or paying per employee indefinitely.

Off-the-shelf HRMSPaying per employee indefinitely
Custom buildBuilding from scratch
Chosen · ERPNext + Frappe HRNo licence fees, no per-user charges
04

Picked the partner.

I selected Auriga IT because of its depth in Frappe and its track record building products on it. From the first conversation, the team understood A2Z's use cases and pain points.

Delivery partner Auriga IT Frappe official partner
05

Made the calls that affected adoption.

The biggest was switching the employee app from a web app to a native iOS and Android app. Native apps run better on low-cost phones with limited storage and memory, and they made geo-fenced check-ins practical. That meant attendance only counts when the employee is actually at the client site.

BeforeWeb app
→
AfterNative iOS and Android app
Geo-fenced check-ins: attendance only counts at the client site.
06

Laid the foundation for finance.

Because ERPNext covers accounting as well as HR, I set up the groundwork to bring A2Z's finance onto the same platform, so payroll, client billing and project costs could all come from one source of data.

Payroll Client billing Project costs → One source of data
The result

Payroll now runs automatically.

From attendance data the system already holds, instead of being assembled by hand each cycle.

The platform went live about three months after my engagement ended, built on the requirements, platform and partner we had put in place.
The entire workforce lifecycle moved from manual processes to one system: onboarding, daily attendance, transfers between clients, documents and salary slips.
Employees onboard with Aadhaar verification and check in by geo-fence at their site. They can see payslips, deductions and leave in their own language.
Clients track their workforce and spend, manage off days and download reports themselves.
Finance now runs on the same platform, so A2Z can see profitability by project, zone and manager.
There are no per-user licence costs, so the platform scales with headcount without scaling cost.
“

Akshit excels at simplifying complex requirements into clear, actionable plans, and his expertise in selecting the right technology stack and liaising with vendors has notably accelerated our progress.

I wholeheartedly recommend Akshit to any organization seeking a strategic, forward-thinking technology leader who can bring clarity, speed, and vision to complex projects.”

Kanika MittalCOO, A2Z Group

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